What Sets Us Apart?
Integrity and extreme customer service
For 28 years, Tele-Communication, Inc. has set ourselves apart by greatly exceeding customer expectations. We have a large team of technical specialists, sales reps, and customer service agents ready to find the right product or solution for you, whether you are a large organization or an individual.
UC (Unified Communications) Specialists
Our mission is to help our customers find the perfect combination of UC hardware and software to meet their long term needs.
Same-day shipping on 99% of orders
We overstock our inventory to get products to you when you need them.
Highly trained sales staff, product specialists and technical support
We listen to your needs and guide you to the right headset, phone, voice, video or UC solution. We encourage our sales people to spend as much time as they need to research the best solution. Additionally, our sales staff works closely with our technical support department to tap their knowledge and pre-test solutions in house when it is appropriate.
After-sales support and service
We handle all warranty and out-of-warranty replacement of Plantronics products, and we are there for the life of the product, whenever possible, to be the liaison between you and the manufacturers of all products we sell.
Offering the best communications products on the market
Including quality brands like Plantronics®, LifeSize®, Polycom®, Avaya®, Microsoft®, Teledex®, Panasonic®, SpectraLink®, Clarity®, EnGenius®, ClearOne®, Listen® and hundreds of other great brands.
If we don’t carry it, we’ll find it for you
Let us apply our purchasing power to your project. Our experienced buyers can find any communications, electronics, or related products that you need, and save you time and money in the process. We really are the One Source for all Your Communications Needs!
Satisfaction guarantee
If you’re not happy, we’re not happy. 30-Day Hassle-Free Returns on Plantronics and most of our products.*
Everyday discounts and contract pricing
Our products are competitively priced. Corporate price contracts, GSA government pricing, and volume discounts are available.
Value-added services
We are not your run-of-the-mill supplier. Our in-house consultants provide needs analysis, ergonomic policy creation, disaster planning, telecommunications consulting and implementation, A/V and telepresence integration, and customized software solutions. Ecommerce, Electronic Data Integration & Punchout Catalogs. We offer SOX-compliant integration with your purchasing system, including EDI, Oracle, SAP, Peoplesoft, Ariba, and OCI Punchout. Intranet and Internet Portal Design, we build company-specific purchasing and support web sites that display only your organization’s approved products, manage your purchasing and support policies, and allow for various levels of management approval.
* Some restrictions apply to custom-built on special order products where the manufacturer does not allow returns or charges a restocking fee. In those cases, we do our best to find a reasonable solution to our customers’ request to return or exchange.
