LifeSize Assurance Maintenance Services
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Download a detailed description of this Service Plan.
The LifeSize® Assurance Services program provides a core suite of services designed to select, deploy, and provide ongoing support for the LifeSize products that meet the needs of your enterprise, small and medium business, or educational facility. Assurance Services provide investment protection, extend the use of your LifeSize product, and optimize your installation for insured quality to your end-user base. From pre-sales evaluation, installation services, to ongoing technical support, LifeSize Assurance Services guarantees the ongoing success of your organization through the use of LifeSize voice and video communications equipment.
- Ensure your technology investment; includes both hardware and software warranty.
- Receive e-mail notification when new software updates become available.
- Obtain product support for software up to five years after product "end of life".
- Access both current and previous software releases.
- Receive software upgrades for new functionality, standards, and features as they are available.
- Acquire 24/7 access to the LifeSize knowledgebase, including LifeSize Tech Notes.
- Warranty extension
- Receive expedited replacement parts; parts are dispatched on the day your request is submitted.
- Avoid service costs for sending parts directly to your business or designated location.
The Program includes:
- LifeSize Assurance Warranty Service
- LifeSize Assurance Advanced Replacement Service
- LifeSize Assurance Helpdesk Service