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Polycom Trade up to Microsoft Teams

Trade Up to Microsoft Teams with Poly

Offer expires on June 30, 2020

Get ready for Poly's new Microsoft Teams devices

Poly is scheduled to launch our CCX devices, a range of new Microsoft Teams phones with model configurations suitable for basic office use, knowledge workers and executives. In addition, Poly Elara 60 is an on-desk solution for enhanced smartphone collaboration.

If you need a phone today and want to reserve a Poly Teams phone when available, this is the offer for you (the “program”). Buy a qualifying Polycom VVX phone today along with a special Polycom Premier Services part number and get a native Microsoft Teams capable device from Poly when they are available to ship. With this bundle, you have the added benefit of 2 years of Polycom Premier support for each Eligible Phone purchased now. Customers may also lease their phones as part of the Trade Up program starting at as little as $8.99/user/month, subject to applicable terms and conditions.

How does it work?

Order your Eligible Phones with the special Polycom trade up services part numbers on the same order. Several trade up options are available with prices starting as low as ($59/€54/£44) (MSRP). Each service part number ordered includes 2 years of Polycom Premier Services Support and one technology refresh phone upgrade for an eligible native Microsoft Teams compatible device from Poly, subject to availability. See the Service Description for this program for complete terms and conditions.

Step 1: Order qualifying Poly VVX phones (“Eligible Phones”)

Step 2: Add the “Trade up to Teams services part number”

Trade up service package options:

Service Package

Target User


Price (MSRP)

Eligible to Receive

Option A

Option B

Basic Office User


CCX 400


Knowledge worker


CCX 500

CCX 400 and Blackwire 5220 Headset



CCX 700

Poly Elara 60 WS for Voyager Focus w/ Voyager Focus Headset

The Polycom trade up services part numbers must be on the same purchase order as the eligible VVX phones ordered. Contact Polycom or for the complete order process details and to review the terms and conditions of the offer.

Trade up to a Microsoft Teams Phone

When the Teams devices are available to ship in your country, you will be eligible to exchange your Eligible Phones using Poly’s simple RMA process.

Poly is designing new CCX series business media phones with next generation UC applications and native Microsoft Teams performance in mind. These new Teams phones are designed to support the latest Android platforms to provide the most robust Teams experience today and in the future. And the sound? It’s Poly’s legendary audio within arm’s reach, with Polycom HD Voice, industry-leading full duplex echo cancellation, and Polycom Acoustic Fence.

Poly Elara 60 is a mobile phone station with a dedicated Microsoft Teams button that enhances smartphone collaboration. With Plantronics Elara 60 Series, there is no service provisioning and no extra wires. Just plug it into a power outlet, pair your mobile phone and you’re done. The Elara 60 WS with Voyager Focus supports wireless smartphone charging and speakerphone operation.


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Call 800-641-6416

Schedule a Discussion

For more information

To learn more about the trade-in program, email or call 800.641.6416

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