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Selecting a Wireless Headset Radio Technology

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It’s well known that wireless headsets make office and mobile professionals more productive. Technology advances have made wireless headsets practical and increased product choices. A manager responsible for the smooth functioning of a business needs to select wisely to get the full convenience, compatibility, and productivity benefits of wireless headsets. Choices of radio technology, range, user density, security, cell-phone and Wi-Fi compatibility can be confusing. This paper reviews the strengths and weaknesses of the technologies available today: analog, DECT (Digital Enhanced Cordless Technology) and Bluetooth.

Technology Radio Frequency Voice Quality Use With
Security Use With Cell Range User Density Talk Time
Analog FM 900 MHz,
some 2.4GHz
Varies Poor for 2.4GHz units Poor No Up to 300 feet Limited by available channels Good
Bluetooth 2.4 GHz Cell phone quality Can be OK Excellent Yes Up to 30 feet 2 to 3 users per 400 sq. ft Excellent
DECT 900 MHz,
1.9 GHz
Desk phone quality Excellent Excellent No Up to 300 feet Up to one per cubicle, but range reduced Excellent

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