UC Care™ for Microsoft Teams Rooms
Save time, money, and talent.
Microsoft Teams Rooms Premium is a cloud-based IT management and monitoring service that allows businesses to save time, money, and your staff's talent that would otherwise be spent on DIY room management.
Free up your resources, optimize the experience.
Keep your Microsoft Teams Rooms devices and their peripherals up-to-date and proactively monitored and scale your rooms at any pace. Free up your IT resources while providing your team with an environment optimized for a great, hassle-free user experience, consistent across rooms around the globe.
Build on a foundation of expertise, machine-learning, and intelligence.
Engage a dedicated service operations center with deep operational knowledge from supporting thousands of rooms across hundreds of customers globally, and leverage Microsoft's globally established partnerships with stakeholders throughout the room ecosystem.
Benefits of UC Care® for Your Rooms
Best possible Teams Room experience
Turn-key meeting room solutions
Single source provider for all meeting room needs
Proactively served meeting rooms needs
Device and service configuration validation and maintenance
Software/driver revision management
Proactive mitigation of emerging issues
Detection of failing hardware and physical issues
Reporting and analytics extracted on the world's largest base of managed rooms
Microsoft Teams Rooms Premium console triage and administration
Room config and state administration
Meeting room fleet problem management
Meeting room capacity management
Deep AV expertise
Teams Rooms specialists as needed for incident resolution
Optional last mile / on-site coverage