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UC Care™ for Microsoft Teams Rooms

Save time, money, and talent.

 

Microsoft Teams Rooms Premium is a cloud-based IT management and monitoring service that allows businesses to save time, money, and your staff's talent that would otherwise be spent on DIY room management.

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Free up your resources, optimize the experience.


Keep your Microsoft Teams Rooms devices and their peripherals up-to-date and proactively monitored and scale your rooms at any pace. Free up your IT resources while providing your team with an environment optimized for a great, hassle-free user experience, consistent across rooms around the globe.

Build on a foundation of expertise, machine-learning, and intelligence.

 

Engage a dedicated service operations center with deep operational knowledge from supporting thousands of rooms across hundreds of customers globally, and leverage Microsoft's globally established partnerships with stakeholders throughout the room ecosystem.

 

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Benefits of UC Care® for Your Rooms

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Best possible Teams Room experience​

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Turn-key meeting room solutions​

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Single source provider for all meeting room needs​

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  Proactively served meeting  rooms needs​

Call us today to speak to a UC Care™ Expert!

Microsoft Provides

  • Device and service configuration validation and maintenance​

  • Software/driver revision management​

  • Proactive mitigation of emerging issues​

  • Detection of failing hardware and physical issues​

  • Reporting and analytics extracted on the world's largest base of managed rooms​

We Provide

  • Microsoft Teams Rooms Premium console triage and administration​​

  • SLA management​​

  • Room config and state administration​​

  • Meeting room fleet problem management​​

  • Meeting room capacity management​​

  • Deep AV expertise

  • Teams Rooms specialists as needed for incident resolution​​​

  •  Optional last mile / on-site coverage

Talk to a device expert!