Our practice is built around our understanding of the role devices and device strategy play in fueling mass adoption of UC in the enterprise.
Our Device Management Program enables us to understand our client’s challenges in managing their device inventory through an initial needs assessment. To ensure responsive account management, clients are assigned a dedicated UC device strategist.
We become an extension of our customer’s internal departments by offering a personalize Device Selection Portal for their employees with the ability to access purchasing information in real time. The consulting process consists of five stages: Discovery, Planning, Implementation, Account Management and a Quarterly Review. We really feel this will change the way our larger clients do their UC device purchasing. We are excited to be the only company offering that at this time.
Additional services include technical support, training, lifecycle management, logistics services, device piloting, and a powerful web portal customized to the client’s needs, with workflows for device selection, a menu of approved devices, and many other features that empower both stakeholders and the end users.