First things first — What is “UC”?

Unified communications, or UC, is the fastest growing trend in communications technology — a new set of technologies that consolidates existing software and hardware communications platforms into an easy to use multimedia communications interface. UC removes the obstacles of traditional communication systems, enabling instant collaboration through voice communications, instant messaging, email, voicemail, document sharing, and video conferencing.

“UC is about making contact with people as flexibly, efficiently, and effectively as possible, anytime, anywhere, anyhow.”

— Art Rosenberg, UC Consultant
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