User Adoption & Productivity

Plan for your User Adoption with our expert guidance

As pioneers in UC Adoption and user transformation, we know there is more to successfully deploying a unified communications solution than backend infrastructure. Laying groundwork for lasting success with end users is essential. Our programmatic approach is unparalleled in its results, and making IT Teams successful is our passion.

We partner with you to achieve your business goals, while ensuring your users feel empowered and satisfied with their Skype for Business or Microsoft Teams experience. Our programmatic approach brings rigor and a focus on empirical data — tracking usage trend reports and user satisfaction throughout our engagement. By proactively tracking these metrics, we can address any user concerns that arise before they have a chance to pull the deployment off course. From the word "go" we will help develop an adoption program and provide recommendations to address the unique needs of your business.

To begin, we recommend the following key activities:

  • Microsoft 365 Assessment gives you an actionable teamwork roadmap by aligning your business opportunities and challenges with your IT maturity. You gain a holistic view of your future state by reviewing capabilities across security, teamwork, meetings and change management.
  • An Adoption Planning Workshop to focus on business goals, user experience, company resourcing and readiness with a plan deliverable as the outcome.
  • Devices strategy planning – We cannot forget about the last 3 feet of the user experience. Finding the optimal devices mix for your users is key to their success and to the success of the overall deployment.

Other services we offer:

  • Communications planning​
  • User & helpdesk training​
  • Executive onboarding​
  • Go-live support / Hypercare​
  • Co-consulting with other partners

Schedule a Discussion

For more information

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